At a previous school I learned that TouchNet was not a good partner and made statements that simply were not true. Don't fall for the dog n pony show. I got burnt twice and swore never ever again.
Hi Natalie, Oberlin College transitioned just last year from an integrated Nelnet to the Flywire SFS. We also use Flywire's eStores and 529s. Our experience with the implementation was fantastic and we are very pleased with Flywire. Banner is our ERP.
Vassar moved from NelNet to TouchNet this spring/summer. Our ERP is Banner. Overall, it was a very disappointing transition. We found the adminstrative burden to be crushing. All customer service is left to our small office - TN provides no contact information (phone or email) for students and...
Could you please clarify if the question is solely in context of tuition (most of the responses seems to imply that..)? If question is focused on tuition, Stanford University uses Flywire (we transitioned from Cashnet). For other incoming payments, we use multiple Payment Gateways, including a...
Kent State University is and has been a long-time Transact school. We did an RFP last year to make sure we weren’t getting too comfortable with a single vendor. We had very few responses, and since we use so many Transact modules, none of the alternatives were truly comparable. Overall, we are...
Hi Natalie, The University of Memphis transitioned from Touchnet to Transact in July of 2024. I researched Flywire at the time, but I was already using them for International Payments and their AR Collect modules and didn't love either of them. I had two main reasons for wanting to make the move...
We went from Touchnet to PayMyTuition. The integration to Colleague has worked well and the team at PayMyTuition has been very responsive. We did have an issue with processing time in Colleague, but our IT team was able to work with Ellucian and PayMyTuition to resolve the issue.
Hi Natalie, Boise State transitioned from Touchnet to Transact about 3 years ago. Be glad to chat if it would be helpful. Mike Sullivan at Flywire was an exceptional resource in our transition and continued to support after implementation. Transact had more of what we were looking for at the...
Natalie, Might just ask if anyone has had experience of transitioning from one payment gateway to another payment gateway. The transition process is the pain, not vendor moving from. Though for your case, might be better to ask if anyone has moved to Flywire? Have never head of Flywire. Have...
National Association of College and University Business Officers
1110 Vermont Avenue NWWashington, DC20005
Phone+1 (202) 861-2500
JoinBenefitsLearn More
About UsTerms of Use