The University transitioned to Dayforce approximately seven years ago, and it has been a significant improvement over our previous ERP payroll module. Overall, we have been satisfied with the system. Dayforce handles tax remittances on our behalf and provides robust functionality for managing a wide range of payroll scenarios.
That said, like any software platform, it has its challenges. The company can be slow to respond to tax-related issues, and the system struggles with certain student employment tax situations, particularly when students have permanent addresses in other states. To address this, we designated the University campus as the student's residence address while maintaining their home address as the mailing address.
For context, we employ approximately 1,900 student workers.
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Jon Shrubsole
Director of Treasury and Corporate Services
Cedarville University
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