Community Exchange

Hello,

We are working with our Student Financials department on finding a solution to our very manual process for uploading the fees, adding and removing opt outs/in, and payments from third party vendors such as Chapter 31 or One Refugee. I am looking for a school to share their experience as a user of the program. Bonus points if your school uses Oracle or Peoplesoft. Thanks in advance.

Abby

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Abby La Chance-Cunningham
Campus Accountant
Boise State University
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Hi Abby, 

Have you tried asking your question on the HEUG forum?

Good luck!

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Ewa Mamro
Assistant Bursar/Assistant Dir. of Student Accounts
College of the Holy Cross
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Hi- 

We have been working with Watchman since Spring of 2022 when we first began offerrimg "opt-out" inclusive acess.  I cannot imagine managing the process without them now.  We went from $220k in the first semester offerred to right at $1.6 million this fall.  That is about $1.525 on Student Accts and the remainder on third party vendors, including VA, DCF, Workforce Alliance, etc.  It took awhile to get the kinks worked out (a semester or two), and they have upgraded certain aspects of their system recently, so we overall are very satisfied with Watchman.  You can reach out to me directly for further conversation if you would like.  I will be out of the office after today until next Tuesday, but would be happy to connect when I return.  I included by contact information below.

Julia Capps

Director of Finance

Wichita State University

Rhatigan Student Center

(316) 978-7040

julia.capps@wichita.edu

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Julia Capps
Director of Finance
Wichita State University
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Hi,

For our inclusive access program we get a file from the vendor (Follett) with a list of all students that need to be charged and post that at the beginning of the term.  Then after the add/drop deadline, we do a second posting to account for all the add/drops.  We have the ability to do a file upload into the SIS Banner.

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Melissa Tessier
Director of Student Billing and Cashiering
University of California, Merced
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