Hi Julie,
We do not disburse aid until after add/drop has ended and begin student refunds immediately thereafter. We use People-Soft and the aid for each term is visible to the student however they understand they will not receive any eligible refund until after add/drop. We also have options in place for those needing to purchase books/supplies from our campus bookstore with their excess funds prior to receiving the refund.
Thanks,
Alana Martin
Executive Director, Student Financial Services
Embry-Riddle Aeronautical University
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Alana Martin
Executive Director, Student Financial Services
Embry-Riddle Aeronautical University-Daytona Beach
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Original Message:
Sent: 02-18-2026 10:30 AM
From: Julie Fisher
Subject: Return of funds-Student credit balances
We have encountered challenges complying with the 14‑day return‑of‑federal-funds requirement, particularly for our Graduate students. Our current practice has been to wait until the conclusion of the add/drop period before processing refunds. This timeline places us at approximately day 12, which leaves very little margin for error should any system issues arise.
Our FY25 Single Audit is wrapping up, and this is the first time our refund process has been an area of focus. We are interested in learning how other institutions have addressed similar timing constraints.
We recently transitioned to a new tuition payment system that supports electronic refunds; however, delays can still occur when students do not enter their banking information promptly.
Would anyone be willing to share their procedures or best practices for managing this requirement?
Thank you,
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Julie Fisher
Associate Vice President or Finance (Controller and Treasurer)
McDaniel College
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